Refund Policy
At Sanjogimela.com, we strive to ensure your satisfaction with our services. However, we understand that there may be circumstances where you need to request a refund. Please carefully review our refund policy outlined below:
- Eligibility for Refund:
- Refunds will only be issued under the following conditions:
- If there is a technical issue or failure on our end that prevents you from accessing the services you paid for.
- If there has been a misrepresentation of our services or features which significantly differs from what was advertised.
- If there has been an accidental overcharge or double billing.
- Refunds will not be granted in cases of user error, change of mind, or dissatisfaction with the match results
- Refund Request Process:
- To request a refund, you must contact our customer support team within 30 days of the issue occurrence.
- Provide detailed information about the reason for your refund request along with any supporting documentation or evidence.
- Our team will review your request and respond within a reasonable timeframe.
- Refund Method:
- Refunds, if approved, will be issued using the original method of payment. Please allow up to 15 business days for the refund to be processed.
- Partial Refunds:
- In some cases, partial refunds may be granted based on the extent of the issue or service disruption experienced.
- Non-Transferable:
- Refunds are non-transferable and can only be issued to the individual or entity that made the original payment.
- Modification of Services:
- com reserves the right to modify, suspend, or discontinue any aspect of its services without prior notice. In such cases, refunds will be provided for any prepaid, unused services affected by the modification.
- Contact Information:
- For refund requests or further inquiries, please contact our customer support team at +91 9779606352.
Note: This refund policy is subject to change without prior notice. Please review the policy periodically for any updates.
By using Sanjogimela.com and its services, you agree to abide by this refund policy.